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The MO&MA LTD Support Portal is designed for QR-first, mobile-friendly access to ensure issues can be reported instantly on-site. Please note that advanced features, including automated reference numbers, full property history logs, and Companies House integration for ownership verification, are currently in development as part of our future backend expansion and are not yet live.
QR-First & Mobile Friendly
A simple, organised workflow for every property.
01
An agent or landlord registers the property with MO&MA.
04
REVIEW & COORDINATE
MO&MA reviews the issue, coordinates the required work and requests approval where necessary.
PROPERTY RECORD
02
The property receives its own organised record and unique reference.
SCHEDULE & COMPLETE
05
The repair or maintenance visit is scheduled and the work is completed.
03
A tenant, agent or landlord reports a maintenance issue and provides details and photos.
PROPERTY HISTORY
06
Completed work, reports and relevant maintenance information remain connected to the property record.
Your Property’s Maintenance Record
The MO&MA Property Support platform is being built to keep relevant maintenance activity organised around each registered property. Over time, this will allow registered users to see a clearer picture of what has been reported and carried out.
Designed to support better decisions, clearer records and more reliable property care.
Reported maintenance issues
Completed repairs
Inspection notes and reports
Before and after photos
Planned maintenance activity
Relevant property documents
Service history over time
QR-First Property Support
Property Support is being designed to work where people are — on site and on their phones.
QR-based reporting is being developed to make it easier for tenants and agents to get issues to the right place quickly.
Tenant scans the property QR code.
The property is identified.
The tenant reports the issue with details and photos.
MO&MA coordinates the repair with the right people.
As Property Support develops, relevant maintenance progress information can progressively be organised around the property and shared with the appropriate parties.
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